Customer Reviews

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Project One®Roofing
5.0
Based on 188 reviews
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Spec
Spec
16:18 05 Jun 24
Amazing work, amazing communication. Casey and his team bring it home. Even survived this latest storm catastrophe. Top. Notch. - Rob Wagoner
Darby Dominey
Darby Dominey
21:09 30 May 24
Amazing experience with the company! Would definitely recommend 👏
Daisy Sunflower
Daisy Sunflower
16:39 30 May 24
Come on by our place to see the truth about this company’s work. All it takes is a look from the street to see the roof is a hot mess!
Becky Armstrong
Becky Armstrong
19:51 29 May 24
I highly recommend Project One Roofing!!! They did an AMAZING job on our roof. The installation was worry free and completed in one day. Celeste was our on site project manager and she kept us informed all day and answered any questions we had. Thank you for taking care of us!!
Ken Hawk
Ken Hawk
19:42 23 May 24
From top to bottom, this bunch is professional, helpful, knowledgeable, courteous, informative, and reasonable. This was my first roof replacement and from the start, they were my advocate with the insurance company and shepherded me through the process with a helpful attitude. And, unlike literally all of my neighbors, my claim from the February hailstorm was approved by insurance and I'm convinced it was because of the skill & experience of the people from Project One, specifically Ryan Moore. He was more than an owner, he was a "hands-on" participant from the very beginning and was always accessible. His “can-do" attitude permeated everyone at Project One’s interaction with me. His on-site guys Preston & Zach, communicated effectively and often, and they quickly and efficiently ironed out any bumps along the way. The crew that actually replaced the roof, led by Leo, was very conscientious, skilled, and responsive - true professionals (all the way down to spending a TON of time on cleanup after the job) The office staff I dealt with, Hailey and Meredith, were positive, engaging, and seemingly hell-bent on making sure my experience was good and that everyone stayed on the same page. Bottom Line: As an organization, Project One behaved like they prioritized helping me and getting our family through the roof replacement process above everything else, realizing that the business/money part would take care of itself. I cannot say enough good things about every aspect of Project One. Note: I am NOT on their payroll, nor am I related to anyone on staff - I'm just an East Texas consumer who believes it’s important to support businesses who "get it". Highest Recommendation.
Amanda
Amanda
23:37 17 May 24
Worked with Dalton, he was very professional, helpful and made getting a new roof a stress free process. He worked with our insurance company, and even recommended a better company and what kind of roof coverage is best. We never felt pressured into any decisions. We needed some trim work done too and he was able to send us a good referral.
Crystal Bryce
Crystal Bryce
23:20 24 Apr 24
I LOVE my new roof and Oliver was a wonderful project manager. He took the time to explain everything (multiple times, lol) and the work was done quickly. Highly recommend!
Steve Brunson
Steve Brunson
23:15 21 Apr 24
Dan and Ryan (Mickey) managed our roof replacement and did a great job of educating us about the insurance and work process. They kept us informed with any changes and oversaw the work. We had an issue with one of the subcontractors but Dan followed up with them and had it corrected. He even came out on a weekend to check back on their work. Thanks for a job well done!
Haley Praytor
Haley Praytor
12:52 19 Apr 24
Not your average roofing contractor! Professional, clean cut and responsive. Richard Davis worked with my insurance adjuster so the claim process was painless. And Project 1 worked my re-roof into their schedule the following week so my closing date on the sale of my home wasn’t delayed! Thanks for the pretty new roof guys!!!
Ryan Ogletree
Ryan Ogletree
18:29 18 Apr 24
Great group of local folks. Good communication, prompt service, friendly, responsible. They helped us through the insurance claim to make sure we asked for everything we needed and made it painless. We were glad we chose them
Melissa Collins
Melissa Collins
15:26 18 Apr 24
Richard Davis was perfect with his fast response time and honest opinion of my roof after the hail storm. Highly recommend Project One for all of your roofing needs!
Jim Bob Robertson
Jim Bob Robertson
14:36 27 Mar 24
Project One Roofing has resingled 2 different houses of ours, and each time I am satisfied with the results. I recommend Project One Roofing to anyone in the Tyler area.
Keith Whitman
Keith Whitman
02:00 26 Mar 24
After that hail storm in February Richard Davis from Project One Roofing came by and was great. He did an inspection of our roof. And when I say Inspection I don’t mean he walked up a ladder and back down and said we need a roof. He actually went on the roof and spent time looking and making sure we had damage and if replacement was needed. After letting me know we would need a roof he was very Informative with the process and how to move forward with the insurance company. Richard was in contact with us letting us know when the crew would be out. The crew was out around 2:00 one afternoon and finished around 6 the next day. They worked hard and when they were done they cleaned up extremely well, taking extra care to make sure they triple checked the grounds because they knew we had a toddler and didn’t want him to get hurt by anything. Project One is a class act in my book and will, and do, recommend them to anyone and everyone I can. From start to finish they get an A++
Zane RICHARDSON
Zane RICHARDSON
10:04 22 Mar 24
If you need anything roofing, call Hunter Millican at Project One Roofing! He is very honest and he will treat you right the first time!
Maria Bennett
Maria Bennett
22:17 20 Mar 24
I highly recommend Project One Roofing. Brandon was the project manager for my house and did an amazing job! I love it so much- I was telling everyone how happy I am with my new roof. The materials are high quality and it just looks amazing. Seriously. Take my word for it- call Brandon. He will get the job done right and quickly. He was always available to answer all my questions throughout the whole process. I can't recommend them enough. Fantastic job.
Loree Rowan
Loree Rowan
00:28 04 Mar 24
10 out of 10 recommend Project One Roofing. The estimate , filing the claim , and receiving money was literally in 48 hours. Casey Wells was our project manager. Crew was fast and cleaned up very well. We had one small issue and Casey Wells showed up to our home on a Sunday and handled our issue himself. These people are the real deal!! Thank you Casey! We appreciate you!!!Mike and Loree Rowan
Samuel Richmann
Samuel Richmann
17:54 29 Feb 24
Great customer service! Would use again in a heartbeat!
Sherry Daniell
Sherry Daniell
20:17 24 Feb 24
They’re extremely professional have such great people working for them. I cannot say enough about them please if you need a roof call them I cannot be happier.
Randy* Womble
Randy* Womble
17:35 13 Feb 24
Kyle came out and checked on my mom's roof after hail storm. He was very professional and gave us a thorough and honest inspection. Highly recommend. Randy Womble
Jerod Hayes
Jerod Hayes
23:22 09 Jan 24
Dalton and crew are about business. Super professional and customer oriented!
Kamie Erekson
Kamie Erekson
00:58 09 Jan 24
I want to give a shout out to Dalton Munn, Huge thanks and appreciation for his respect knowledge and answering all of my questions. He was professional and did exactly what we needed. Thank you sir keep up the awesome work!
Melanie Hayes
Melanie Hayes
00:53 09 Jan 24
Great service, quality work, friendly and knowledgeable people.I would recommend Dalton Munn to anyone look for great customer service.
Helen Cowart
Helen Cowart
22:46 27 Dec 23
From Jim and Teresa Cowart: Project One®Roofing was recommended to us by a family member whose neighbor had recently had their roof replaced by them. They are a young company, so we checked them out. Their reviews are all glowing so we chose to meet with Ryan and Dan, project managers. They were impressive and we chose to go with them. Our roof is finished now and we can say: The glowing reviews are all TRUE. They are the Best people to work with because they ARE Honest hardworking professionals from Start to Finish - from Quality to Price. We Know that Ryan and Dan with Project One®Roofing are a Blessing.
Scott L
Scott L
01:42 17 Oct 23
We worked with Ted Long from Project One®Roofing. He was extremely knowledgeable explaining why we needed a new roof, where the water leak was located, coordinated indoor repairs, and explained modern improvement options he recommended. The new roof went up fast and looks great. The roofers were very nice and everything was cleaned nicely after each workday. No nails laying around. The claim was submitted to the insurance company and everything went super smooth. Ted followed up closely to make sure we were satisfied with everything (which we were and still are)!
Shawn Thomas
Shawn Thomas
17:49 04 Oct 23
Ted and his team did an amazing job for us. They gave us a competitive bid that matched the final bill-no surprises at the end. Quality work, awesome communication and amazing followup and support after the job was done. Very importantly, they left the job site incredibly clean, like they'd never been there. This isn't some shady company swooping in from another town capitalizing on your misfortune. Project One®Roofing is a good honest team that I'd recommend to anyone.
Sherri Carter
Sherri Carter
15:36 14 Sep 23
Ryan and his team is the best! He is very kind and does an excellent job with communicating. We are so proud of the quality of the products and love our new roof.Thank you Ryan
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